Terms & Conditions
Thank you for visiting theaudo.com. These terms and conditions apply to your use of www.shop.theaudo.com. This webshop (shop.theaudo.com) is operated by SpaceCo / The Audo, 39415747, Aarhusgade 130, DK-2150 Nordhavn.
The Audo may update these terms and conditions at any time.
Orders done at www.shop.theaudo.com are only for private use and are not intended for further resale. You can order online 24 hours a day. We handle orders weekdays, Monday to Friday, within working hours. Orders made outside this period will be handled on the next working day.
You choose the products you would like and place them in the card. As a last step before your purchase you will see a summary of your order. You should check that this summary is according to your wish before finally agreeing to the terms and conditions. The Audo reserves the right that products are subject to availability and that items might be out of stock.
The Audo shall not be held liable in case of unavailability of products. All efforts are made to ensure that the pictures and the presentation of the products corresponds to the original products. However please note that the physical products might differ from the digital photographs displayed on the website.
When placing an order, we will first send you an order receipt email. Please note that this receipt is not an order confirmation and we are not bound by the order at that time. The final agreement between you and The Audo is concluded when we, The Audo, pr. e-mail sends and order confirmation confirming that the order is binding. You receive one shipping e-mail when we ship your order.
The Audo has the right to cancel any order placed by a customer if The Audo suspects violation of these terms and conditions or the costumer has proven to cause damage for the brand and/or the company The Audo.
PAYMENT & PRICING
All prices displayed on The Audo webshop are in Danish kroner (DKK), inclusive taxes within the European Union. Please note that shipping costs are not included in displayed price, this will be added in the check-out process.
Order delivered outside the European Union may incur import duties and taxes. These charges vary from country to country. As you will be responsible for any charges, we kindly recommend you check with your local customs office for further information.
The Audo reserves the right to change the price of any items on the website at any time.
Payment when purchasing on the webshop can be made with the following means of payment: Dankort, VisaDankort, Mastercard.
We aim to deliver your order as soon as possible.
Delivery times displayed on the website are an estimate and we do our very best to achieve these, but times can differ depending on conditions which are out of the control for The Audo.
If you want delivery to a country that does not appear during the ordering process, please contact us for a possible solution.
Please do not hesitate to contact email@example.com at any time if a delivery date has passed the estimated delivery time, so that we can resolve the issue.
If you for any reason receive a damaged product or an item which does not correspond to your original purchase, please contact us at firstname.lastname@example.org as soon as possible or the latest within 24 hours from the date of received delivery. We will the arrange a free return for you.
We accept exchanges within 14 days from the day that you received the goods from us. Please note however, that all exchanges are subject to stock availability.
If you would like to make an exchange, please send us an e-mail at email@example.com within the stipulated time with your order number and name of the product that you would like to return and we will send you further instructions.
Please note that for exchanges, goods must be returned in the original condition together with all original packaging material.
We accept returns within 14 days from the day that you received the good from us.
In order to perform a return, please send us an e-mail at firstname.lastname@example.org within the stipulated time together with your order number and name of the product that you would like to return and we will send you further instructions.
Please note that the goods must be returned in their original condition together with all original packaging material.
The refund will be made through the original payment method.
EXCHANGE & RETURN ADRESS
The Audo Concept
SpacCo / The Audo
CVR NR.: 39415747